Fressingfield Dispensary Opening Hours - 8:30am to 1pm & 3pm to 6:30pm every weekday (excluding bank holidays)

Stradbroke Dispensary Opening Hours are the same as Stradbroke Medical Centre's opening hours (please refer to opening hours tab)

Please ensure that the day you request for collection of your medication is in 4 full working days time. 

Please allow at least 4 working days notice for your prescriptions. Your prescription requests will be picked up by our dispensers during their normal working hours, so any requests made outside normal working hours will be processed on the next working day.

The practice has two fully staffed dispensaries at Fressingfield and Stradbroke that are open during the surgery opening hours. If you are a dispensing patient it means that your prescriptions can be dispensed at the surgery – a dispensing patient is someone who lives more than a mile away from the nearest chemist.If you have to pay for more than 3 prescription items in 3 months, or 12 items in 12 months, you could save money with a Prescription Prepayment certificate (PPC).  

Click here for details of pre payment certificates for hormone replacement therapy

Anyone living within a mile of a chemist (for example Harleston patients) will have to have their prescriptions dispensed by any chemist that is convenient for them.

Repeat prescriptions

Repeat prescriptions are dispensed at Fressingfield Medical Centre. They can be collected at Fressingfield and Stradbroke Surgeries during surgery hours only. Please make clear as to when and where you wish to collect your medication on the repeat slip provided.

The dispensers are only too happy to help with non-medical enquiries, relating to your prescriptions. Medical enquiries will be passed to the doctor who deals with your medication.For routine enquiries about your prescription please contact the Dispensary after 11am. Please note the dispensary is closed between 1pm and 3pm.

It is not necessary to phone to confirm if your prescriptions is ready for collection if you have allowed the necessary four full working days.

What is a repeat prescription?

 It is long term, regular medication prescribed by your doctor; as such it will be added to your prescription slip and monitored on a regular basis by your doctor or a nurse. Any other medication prescribed for acute problems CANNOT be prescribed on the same basis.

 If the medication that you are requesting is not on your repeat prescription slip, then the dispensers will not be able to issue it, until you have been seen by a doctor.

A hospital script can only be dispensed after the doctor has checked it providing it is for medication that he feels he can take responsibility for.

 Order options

Put the slip through the letterbox at either surgery.

1. Download the NHS App to order it online.
2. Post your paper request through the letterbox at either surgery branch.

If you are elderly or housebound and need further assistance please contact the surgery on 01379 586456

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please allow 4 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.