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Covid Vaccination - 
Click here for link to frequently asked questions for Covid Vaccination
Click here for important information about the covid vaccination programme starting from week commencing 11th January for patients aged over 80

Please wait to be contacted. The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then. The vaccine will be delivered from a PCN hub (NHS England have said there can only be 1 vaccination site per PCN) . PCN'S (Primary Care Networks) cover a group of practices, there are 5 practices in our PCN. The vaccine will be delivered from the PCN hub, (the closest location for our PCN is Debenham Community Centre) and will not be delivered from individual practice sites.  The first patients to be contacted (starting from the 11th January) will be those in the highest priority groups starting with those patients aged over 80 (please see below). This contact will not come from the practice but will be from a central hub and any queries you have following being contacted should be directed back to the central hub. You may receive a text, letter or phone call. You may also receive multiple contacts, for example you may receive contact from our PCN hub (you may be offered additional sites to Debenham), the Government mass vaccination site (the Norwich mass vaccination site opens on the 18th January) or a hospital vaccination clinic, it is your choice which venue you attend. click here for the latest Government information for the Covid Vaccine. The vaccine will be given to patients in order of their priority as deemed by the Joint Committee on Vaccination and Immunisation. It is expected that the Government will set up additional 'mass vaccination' sites and we await details of these sites.  Click here if you want to get involved with the Governments Mass Vaccination Sites

The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.

Click here for latest information for flu programme for healthy 50-64 year olds.  We are running flu vaccination clinics for patients aged 50 - 64.  Please contact us if you wish to book a free flu vaccine.

** FLU CLINICS 2020 *** We have now written to all patients that are eligible for the flu vaccination (those patients aged over 65 as at the 31/3/2021 and all those patients under 65 who have a medical condition who puts them at greater risk. If you are over 65 or under 65 in an at risk category or are a family member of  those patients asked to shield and would like to book a flu jab please contact us urgently. We have also contacted parents/guardians of children that are eligible. 

** We have installed a new phone system to make it easier for patients to contact us **

DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 

HERE FOR PATIENT SURVEY RESULTS - YOU SAID AND WE LISTENED
Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Have you received a letter from a pharmacy company?


You may have received a leaflet in the post inviting you to get your repeat prescriptions from a company called Pharmacy2U.

Here are some important facts about Pharmacy2U which we feel you should know:

• Pharmacy2U has nothing to do with us.
• Pharmacy2U is a distance selling (internet only) pharmacy based on an industrial estate.
• As a patient, you cannot have any face-to-face contact with Pharmacy2U. Distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.
• Prescriptions from Pharmacy2U are delivered by Royal Mail, unlike your medications handed to you in the dispensary by a member of our team.
• In October 2015, Pharmacy2U was fined £130,000 for selling its patients’ details to marketing companies including an Australian lottery. The Information Commissioners Office subsequently found that this data was used by the marketing companies to deliberately target elderly and vulnerable patients.
• Over Christmas 2015, Pharmacy2U failed to send out prescriptions for three weeks, leaving thousands of patients stranded without their essential medicines.
• In February 2017, the Care Quality Commission inspected Pharmacy2U and found that it was “not safe, effective or well led”.

We believe that an internet business like Pharmacy2U is no substitute for your local dispensary.

Please support us to continue caring for you and your family by obtaining your prescriptions here at your local dispensary - Thank You



 
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