Noticeboard

** FLU CLINICS 2020 *** We have now written to all patients that are eligible for the flu vaccination (those patients aged over 65 as at the 31/3/2021 and all those patients under 65 who have a medical condition who puts them at greater risk. If you are over 65 or under 65 in an at risk category or are a family member of  those patients asked to shield and would like to book a flu jab please contact us urgently. We have also contacted parents/guardians of children that are eligible. Click here for further details for those patients aged 50-64 who weren't previously eligible for the flu vaccine. It is likely that vaccination for this new cohort will not commence until December. GP practices are being asked to focus on their work to get the most vulnerable groups in our community vaccinated first. We will update this message as soon as we have more information from the Government. 
** BLOOD TESTS ** You may have seen the national news about an issue with the stocks of the reagents that Hospitals need to process certain blood tests, this shortage is caused by the supplier Roche and is affecting all hospitals.  The hospitals asked us to cancel many of the blood tests that we provide. We do not yet know how long the hospitals will have this issue. 

** We have installed a new phone system to make it easier for patients to contact us **

DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 

HERE FOR PATIENT SURVEY RESULTS - YOU SAID AND WE LISTENED
Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Useful Contacts

District Nurses’
Centralised Care Co-ordination Centre (CCC)
0300 123 24 25  (8am to 8pm)
Health Visitors’
Office/Answer phone
01379 873782
Addenbrookes Hospital 01223 245151
Hartismere Hospital 01379 873700
Ipswich Hospital 01473 712233
James Paget Hospital 01493 452452
Norfolk & Norwich
University Hospital
01603 286286
Papworth Hospital 01480 830541
SPIRE Hospital Norwich 01603 456181
Suffolk Nuffield Hospital 01473 279100
West Suffolk Hospital 01284 713000
Patient Services 01473 407232
PALS 0800 389 6819
Ipswich & East Suffolk CCG 01473 770000
Saint Elizabeths Hospice 01473 727776
Priscilla Bacon Lodge 01603 255720

Norwich NHS Walk in Centre
Rouen House
Rouen Road
Norwich
NR1 1RB

01603 677500
(Open 9am to 7pm 7 days a week)
NHS Suffolks Out of Hours Service       111
Patient Transport Clinical Assessment and Advice Centre0300 999 6666

 



 
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