Noticeboard

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Dispensary are under severe pressure due to a change in computer systems please allow 4 full working days for medications. We need 4 'full' days, if you request on a Monday your medications will be ready the following Monday and so on. Please also note the Dispensary at Fressingfield will close from 1pm to 3pm this is to allow the Dispensary to have protected time to get your medications ready.  Thank you for your assistance we really appreciate it.


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🏆 We are one of Suffolk's top ten GP surgeries according to the National GP Patient Survey - thank you to all patients for all of your support

pad_and_penSuggestions & Complaints

COMPLAINTS PROCEDURE

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

The Practice operates its own complaints procedure. Information about the procedure can be obtained from the practice staff or if preferred please telephone Katie Civil, Practice Manager, for a confidential discussion.

Click here for the Practice Complaints Leaflet

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