Noticeboard

Covid Vaccination - 
Click here for link to frequently asked questions for Covid Vaccination
Click here for important information about the covid vaccination programme starting from week commencing 18th January for patients aged over 80

Please wait to be contacted. The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then. The vaccine will be delivered from a PCN hub (NHS England have said there can only be 1 vaccination site per PCN) . PCN'S (Primary Care Networks) cover a group of practices, there are 5 practices in our PCN. The vaccine will be delivered from the PCN hub, (the closest location for our PCN is Debenham Community Centre) and will not be delivered from individual practice sites.  The first patients to be contacted (starting from the 18th January) will be those in the highest priority groups starting with those patients aged over 80 (please see below). This contact will not come from the practice but will be from a central hub and any queries you have following being contacted should be directed back to the central hub. You may receive a text, letter or phone call, please be patient you will get an invite. You may also receive multiple contacts, for example you may receive contact from our PCN hub (you may be offered additional sites to Debenham), the Government mass vaccination site (the Norwich mass vaccination site opens on the 18th January & Gainsborough Leisure Centre in Ipswich at the end of January).  The Government invite may offer you a variety of locations we have had reports of them offering venues as far as field as London, please don't worry you do not need to take up the offer of the government invites you can wait for the PCN invitation if you would prefer to attend the Debenham venue.  click here for the latest Government information for the Covid Vaccine. The vaccine will be given to patients in order of their priority as deemed by the Joint Committee on Vaccination and Immunisation. It is expected that the Government will set up additional 'mass vaccination' sites and we await details of these sites.  Click here if you want to get involved with the Governments Mass Vaccination Sites

The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.

Click here for latest information for flu programme for healthy 50-64 year olds.  We are running flu vaccination clinics for patients aged 50 - 64.  Please contact us if you wish to book a free flu vaccine.

** FLU CLINICS 2020 *** We have now written to all patients that are eligible for the flu vaccination (those patients aged over 65 as at the 31/3/2021 and all those patients under 65 who have a medical condition who puts them at greater risk. If you are over 65 or under 65 in an at risk category or are a family member of  those patients asked to shield and would like to book a flu jab please contact us urgently. We have also contacted parents/guardians of children that are eligible. 

** We have installed a new phone system to make it easier for patients to contact us **

DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 

HERE FOR PATIENT SURVEY RESULTS - YOU SAID AND WE LISTENED
Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Booking an Appointment

SPECIAL NOTE - DOCTORS APPOINTMENTS FOR 'CRYOTHERAPY' (freezing of skin lesions) CANNOT BE BOOKED ONLINE  - We need to make special arrangements for 'cryotherapy' appointments, so please speak to us directly to book any appointments for 'cryotheraphy' .

Telephone 01379 586456 or 01379 586227 for Fressingfield Medical Centre.

To book an appointment at Stadbroke Medical Centre phone 01379 384220 or 01379 388313.

Note that between 18:30 and 8am during weekdays and all weekends and bank holidays, our phone system will provide a recorded message providing the telephone number for the Out of Hours service. 

Extended Hours

The Practice is pleased to offer extended evening opening hours on a Monday evening, doctors appointments are available up until 7:15pm. These extra hours are only available for pre-booked Doctors appointments.

ABOUT OUR APPOINTMENT SYSTEM DSCF7080.jpg

Please try and remember that your appointment with the Doctor is for “one problem only”. If you feel you will need more than a 10 minute consultation please ask the receptionist to book you a longer appointment. This will not only assist the Doctors, but will also reduce patient waiting time and minimise surgeries running late.

The Practice operates a system for dealing with urgent medical problems e.g. those that cannot wait until the next routine available appointment with any of the Doctors at any site. These are short (5 minute) appointments for “acute” problems and if the Doctors consider that this is not the case, you may be asked to re-book on another day in a routine slot. If you have a non-urgent medical problem, it is not advisable to come to the surgery without first making an appointment, as the doctor will be unable to see you.

If required, you can book a telephone consultation with your Doctor at the end of morning surgery. You can also book doctors appointments on this website.

LOCUM DOCTORS

On some occasions you may find that the doctor on duty in the surgery or carrying out visits is not one of the doctors from the practice. This Doctor is called a locum Doctor and is standing in for one of the regular doctors who is away.

 


 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website