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Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

We wanted to proactively engage with patients through the use of an effective Patient Reference Group (PRG) and to seek views from practice patients through the use of patient feedback 

The aim was to:

1. Establish a Patient Group (PPG) comprising of registered patients and use best endeavours to ensure the PPG is representative. 

2. Agree with the PPG which issues are a priority.

3. Collate patient views and inform the PPG of the findings.

4. Provide the PPG with an opportunity to comment and discuss findings of patient feedback.  Reach agreement with the PPG of changes in provision and manner of delivery of services.

5. Seek PPG agreement to implement any changes.

6. Publicise minutes of the PPG on this website via the 'Minutes of Meetings' tab.

If you want to join our patient group please see the 'Sign up for our patient group' link.



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