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Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Useful Contacts

District Nurses’
Centralised Care Co-ordination Centre (CCC)
0300 123 24 25  (8am to 8pm)
Health Visitors’
Office/Answer phone
01379 873782
Addenbrookes Hospital 01223 245151
Hartismere Hospital 01379 873700
Ipswich Hospital 01473 712233
James Paget Hospital 01493 452452
Norfolk & Norwich
University Hospital
01603 286286
Papworth Hospital 01480 830541
SPIRE Hospital Norwich 01603 456181
Suffolk Nuffield Hospital 01473 279100
West Suffolk Hospital 01284 713000
Patient Services 01473 407232
PALS 0800 389 6819
Ipswich & East Suffolk CCG 01473 770000
Saint Elizabeths Hospice 01473 727776
Priscilla Bacon Lodge 01603 255720

Norwich NHS Walk in Centre
Rouen House
Rouen Road

01603 677500
(Open 9am to 7pm 7 days a week)
NHS Suffolks Out of Hours Service       111
Patient Transport Clinical Assessment and Advice Centre0300 999 6666


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website