Noticeboard

Covid Vaccination - 
Click here for link to frequently asked questions for Covid Vaccination
Click here for important information about the covid vaccination programme starting from week commencing 18th January for patients aged over 80

Please wait to be contacted. The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then. The vaccine will be delivered from a PCN hub (NHS England have said there can only be 1 vaccination site per PCN) . PCN'S (Primary Care Networks) cover a group of practices, there are 5 practices in our PCN. The vaccine will be delivered from the PCN hub, (the closest location for our PCN is Debenham Community Centre) and will not be delivered from individual practice sites.  The first patients to be contacted (starting from the 18th January) will be those in the highest priority groups starting with those patients aged over 80 (please see below). This contact will not come from the practice but will be from a central hub and any queries you have following being contacted should be directed back to the central hub. You may receive a text, letter or phone call, please be patient you will get an invite. You may also receive multiple contacts, for example you may receive contact from our PCN hub (you may be offered additional sites to Debenham), the Government mass vaccination site (the Norwich mass vaccination site opens on the 18th January & Gainsborough Leisure Centre in Ipswich at the end of January).  The Government invite may offer you a variety of locations we have had reports of them offering venues as far as field as London, please don't worry you do not need to take up the offer of the government invites you can wait for the PCN invitation if you would prefer to attend the Debenham venue.  click here for the latest Government information for the Covid Vaccine. The vaccine will be given to patients in order of their priority as deemed by the Joint Committee on Vaccination and Immunisation. It is expected that the Government will set up additional 'mass vaccination' sites and we await details of these sites.  Click here if you want to get involved with the Governments Mass Vaccination Sites

The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.

Click here for latest information for flu programme for healthy 50-64 year olds.  We are running flu vaccination clinics for patients aged 50 - 64.  Please contact us if you wish to book a free flu vaccine.

** FLU CLINICS 2020 *** We have now written to all patients that are eligible for the flu vaccination (those patients aged over 65 as at the 31/3/2021 and all those patients under 65 who have a medical condition who puts them at greater risk. If you are over 65 or under 65 in an at risk category or are a family member of  those patients asked to shield and would like to book a flu jab please contact us urgently. We have also contacted parents/guardians of children that are eligible. 

** We have installed a new phone system to make it easier for patients to contact us **

DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 

HERE FOR PATIENT SURVEY RESULTS - YOU SAID AND WE LISTENED
Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Freedom Of Information Requests

Background

The Freedom of Information Act 2000 aims to ensure that general practice contractors providing general or personal medical services are open to the public concerning the way we operate.

Routinely Published Information

In compliance with the Act, the surgery has developed a Publication Scheme, which details all of the information that we routinely publish. If you would like a copy of the Scheme please contact 01379 586227 

Further information can be otained at:

http://www.ico.gov.uk/

Who can request information?

Under the Act, any individual is able to make a request to the surgery for information.  An applicant is entitled to be informed in writing by the surgery, whether the surgery holds information required and if this is the case, to have the information communicated to him/her.

How can a request be made?

Requests must –

  • Be made in writing (this can be electronically eg e-mail using the 'contact us' section of this website or by fax)
  • State the name of the applicant and an address for correspondence
  • Describe the information requested

What will the surgery do?

Following a request the surgery will reply within 20 working days of the request being made to say if the information is available or not.  The surgery will then try to provide the information in the preferred format of the applicant.  Information may be shared on a website or on hard copy. 

Do I Have to Pay for Information?

As a general rule:

  • Anything listed in the Publication Scheme is available free of charge if providing one copy in paper-format or if it is downloaded from our website or sent electronically.

Contact Details

Please send requests by letter to:

The Practice Manager,
Fressingfield Medical Centre,
New Street,
Fressingfield
Suffolk
IP21 5PJ

Is There Any Information that the Surgery Will Not Give me?

The surgery will make every effort to provide you with a copy of the information requested and may have to ask you a few questions to make sure that we provide you with what you want. There may be some documentation or certain parts of that documentation which we are not allowed to release. Some examples of information we would not be allowed to release under this Act are:

  • Someone else’s medical records (protected by the Data Protection Act 2018)
  • Personal information (protected by the Data Protection Act 2018)
  • A company’s trade secrets.
  • Any information held in Court records  

 

 
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