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If you have registered for the  medication ordering system, please click on link above.

 

Please ensure that the day you request for collection of your medication is in 2 full working days time. 

Please allow at least 2 working days notice for your prescriptions. Your prescription requests will be picked up by our dispensers during their normal working hours, so any requests made outside normal working hours will be processed on the next working day i.e. any requests made on the website over the weekend will be ready for collection on Wednesday AM, and any requests made during weekday evenings will be processed as though they had be received the next morning.  Please see below timetable for collection of prescriptions.

REPEAT PRESCRIPTION COLLECTION TIMES

  

REQUESTED BY

READY FOR COLLECTION FROM

Monday

AM

Wednesday

AM

Monday

PM

Thursday

AM

Tuesday

AM

Thursday

AM

Tuesday

PM

Friday

AM

Wednesday

AM

Friday

AM

Wednesday

PM

Monday

AM

Thursday

AM

Monday

AM

Thursday

PM

Tuesday

AM

Friday

AM

Tuesday

AM

Friday

PM

Wednesday

AM

If you have to pay for more than 3 prescription items in 3 months, or 12 items in 12 months, you could save money with a Prescription Prepayment certificate (PPC).  

The practice has two fully staffed dispensaries at Fressingfield and Stradbroke that are open during the surgery opening hours. If you are a dispensing patient it means that your prescriptions can be dispensed at the surgery – a dispensing patient is someone who lives more than a mile away from the nearest chemist.

Anyone living within a mile of a chemist (for example Harleston patients) will have to have their prescriptions dispensed by any chemist that is convenient for them.

Repeat prescriptions

Repeat prescriptions are dispensed at Fressingfield Medical Centre. They can be collected at Fressingfield and Stradbroke Surgeries during surgery hours only. Please make clear as to when and where you wish to collect your medication on the repeat slip provided.

 

It requires time and careful organisation to achieve this as 7000 items are dispensed each month and we therefore request at least 2 working days notice for repeat prescriptions.

 

The dispensers are only too happy to help with non-medical enquiries, relating to your prescriptions. Medical enquiries will be passed to the doctor who deals with your medication.For routine enquiries about your prescription please contact the Dispensary between 12 noon and 4pm as this is the quieter time of the day (during clinic times the dispensers are usually very busy).

 

It is not necessary to phone to confirm if your prescriptions is ready for collection if you have allowed the necessary two full working days.

 

dispensary

What is a repeat prescription?

 

It is long term, regular medication prescribed by your doctor; as such it will be added to your prescription slip and monitored on a regular basis by your doctor or a nurse. Any other medication prescribed for acute problems CANNOT be prescribed on the same basis.

 

If the medication that you are requesting is not on your repeat prescription slip, then the dispensers will not be able to issue it, until you have been seen by a doctor.

 

A hospital script can only be dispensed after the doctor has checked it providing it is for medication that he feels he can take responsibility for.

 

 

Order options

 

  1. Put the slip in the Repeat Prescription Box provided at each surgery or through the letterbox.
  2. Fax your request to the Surgery on 01379 588265.
  3. Post it to the Surgery.
  4. Order it online via this website

If you are elderly or housebound and need further assistance please contact the surgery on 01379 586456

 
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